The Travelista

  • Home
  • About
    • Collaborations
    • Press
    • FAQ
    • Contact
  • Travel
    • Destinations by World Map
    • Hotels
    • Airlines
    • Restaurants
    • Itineraries
  • Life
    • Yorkshire
    • Style
  • Motherhood
  • Inspire Me
    • Adventure
    • Beach
    • City
    • Culture
    • Mountain
    • Tropical
  • Shop
    • E-mail
    • Facebook
    • Instagram
    • Pinterest
    • Twitter
    • YouTube

Travel Advice: What to do if you have a Summer Holiday booked for 2020

18/04/20 ᛫ 4 Comments

Millions of people will be feeling uncertain about their 2020 summer holidays right now. If you are one of them, I hope this blog post can give you some guidance and helpful advice about what to do next. I reached out to Rachel O’Rilley, Head of Communications at Kuoni and she has kindly shared tips and advice to include in this blog post. All advice featured echoes official guidance from the FCO (Foreign Commonwealth Office).

If you’re booked to travel in the next 4 weeks

Rachel says ‘As it stands right now, the Foreign & Commonwealth Office (FCO) is advising against all foreign travel until further notice. So if you are due to travel over the next four weeks, it’s certainly safe to assume your trip won’t be happening. It should be possible for you to get a refund. Contact your travel provider directly or check their website for up-to-date information.

Kuoni customers booked to travel in the next four weeks (on a rolling basis) can change their dates of travel to next year or get a credit voucher. If those options don’t work for you, then we will do a full refund, which legally all travel companies should be doing. For anyone who does stay with us and moves their dates of travel, then we really appreciate that and thank people for staying with us’. 

If you’re booked to travel in Summer (June / July / August)

Rachel says ‘If you are travelling later (outside of the rolling four weeks for example) I’d suggest that right now you just sit tight. Nobody knows right now how long the restrictions are going to be in place.

At Kuoni we need to monitor the advice carefully and will amend our policy accordingly. If you are due to travel in July and just don’t fancy going any more, it’s unlikely right now that you’ll get your money back although you may be able to move your dates and amend the trip’

Rachel’s Top Tips about Summer 2020 Bookings

  • Tour operators phone lines will be very busy during this time. Make their website your first port of call as you may be able to get some or all of your questions answered online without having to wait in a long telephone queue. 
  • Remember that travel companies have had to make big changes to their own businesses too and will have had to close their high street shops. Instead, employees are staying safe and working from home. 
  • It’s totally normal if you feel you want to talk to a real person on the phone, the correct contact telephone number may have changed to the one that is on your original booking. Check your tour operator website for an up-to-date phone line. 
  • Many travel companies have also set up dedicated email addresses for enquiries regarding new dates and cancellations. Kuoni are advising customers who want to amend their booking dates to email. 
  • If you aren’t having any luck getting in touch with your travel company, then it may be worth following them on twitter and facebook as they may offer advice on those channels and have someone answering messages

For the latest UK government travel advice, visit gov.uk/foreign-travel-advice

Thank you to Rachel O’Reilly and luxury worldwide travel company Kuoni for contributing to this blog post.


Whilst refunds may be available, rescheduling or taking a credit note from your tour operator will help to keep them in business and will support the wider travel industry #RebookDontCancel

We have flights booked to Spain in September, so taking Rachel’s advice, we are just going to sit tight and see what happens with the guidance.

What is your current situation right now? Do you have any summer travel booked? If you found this post helpful, please leave a comment in the box below. Jess x

Cover photo credit: Annie Spratt on Unsplash

 

4 Comments

Related Posts

  • Why don’t I love London?
  • Introducing My New Blog Design
  • Detox, Party, Chill: My 3 Summer Destinations of 2014
« 9 Fun Ways to Celebrate a Birthday at Home during Lockdown
My Favourite Baby Products from Newborn to Toddler »

Comments

  1. Lawrence View Hotel Lahore says

    25th May 2020 at 5:42 pm

    Thanks for Sharing your tips for travelers about Next Four Weeks. Next Few Weeks Could be dangerous.
    So first of all we should take Precautionary Measures. We Should always carry Mask and Sanitizer with us.

    Reply
    • Jess Gibson says

      27th May 2020 at 3:37 pm

      I totally agree! Keep safe 🙂

      Reply
  2. Emma says

    18th April 2020 at 2:55 pm

    I should be in Hamburg as I type. I’ve been refunded EasyJet flights, hotel & trains but the cruise (the main element) has only been in touch to offer a voucher.. valid till 2021.
    I already had to report the company once to ABTA as they didn’t honour the discount after the booking went direct after the Thomas Cook collapse. Fortunately I knew they were wrong in this and won. Now I’m unlikely to receive a discount relating to this voucher (unmentioned in email) and although I would amend there is no similar cruise priced even at 10% more. Meaning I have to spend more with the voucher.
    I replied weeks ago with questions and have had no response. This is why people get frustrated. I’m patient and happy to rebook but if I was running this I would be responding strictly in date order and offering alternatives…. after all they want to keep my money!

    Reply
    • Jess Gibson says

      27th May 2020 at 3:39 pm

      Hi Emma. Sorry to hear about this frustrating scenario. It’s such a shame you may be forced to pay additional money to finally get your cruise. Best of luck with it xx

      Reply

Spark a conversation! Cancel reply

Jess is an an award-winning UK travel blogger based in North Yorkshire, providing you with inspiration for both local and global adventures.

Read More

Looking for something in particular?

Subscribe

Never Miss a Post!

Latest Posts

Review: A Restorative Spa Break at Grantley Hall, North Yorkshire

Mediterranean Cruise Itinerary: Visiting 6 ports in 7 days

Family-friendly glamping in the Lake District with Feather Down Farms

Follow on Instagram

Attending #IMM2023 this week in London. 16 meeting Attending #IMM2023 this week in London. 16 meetings in 1 day! 😮‍💨👏🏼 Intense but so worth it. Thanks @travmedia_uk for hosting such a well organised and valuable event for the travel industry and travel creators. I’ll be back next year! 🌎 

Ft @jayneytravels @em_luxton @charlottestravelgram @heatherjenewman @princessukmedia 

#london #travmedia #travelista #adayinthelife
London it’s been a pleasure as always ✨ En rou London it’s been a pleasure as always ✨ En route back to York now and to my darling ♥️
I’m back with another tour! One from the cruise I’m back with another tour! One from the cruise archives that I forgot to share.

This is the Sky Suite onboard #enchantedprincess. We were lucky enough to have a drinks reception in this incredible suite which has the biggest private balcony at sea. How dreamy? ☁️✨

There are 2 Sky Suites on board Enchanted Princess, Discovery Princess and Sky Princess. 

#cruiseship #cruisereels #cruiselife #princesscruises #cruisetravel #cruiseships #luxurytravel #travelista
on days I could not move it was women who came to on days I could not move
it was women 
who came to water my feet
until I was strong enough 
to stand
it was women 
who nourished me 
back to life 💫

Sisters - by @rupikaur_ 

Happy International Women’s Day and thank you to all of these women for holding me up through the past couple of months. You are my backbone and I love you. 

#internationalwomensday #IWD2023 #IWD23 #rupikaur
I (still) have this thing with doors 💓 #ihavet I (still) have this thing with doors 💓

#ihavethisthingwithdoors #colourfuldoors #staithes #staithesnorthyorkshire #northyorkshire #igersyorkshire #yorkshirecoast
The story behind the reel: last weekend we visited The story behind the reel: last weekend we visited the little coastal town of Staithes on the North Yorkshire coast. It was cold, windy, raining and then hail stones came down when we reached the harbour. Things weren’t going so well, until we stumbled across @cod_and_lobster_official and spontaneously ran in for shelter. 

We entered a cosy little haven, with a lit fire and hot coffee. We hid from the cold and by the time we left, the skies had changed and sun was breaking through the clouds. Perfect timing to climb up the hill to the iconic Staithes view point. We couldn’t have asked for more. ✨

Be sure to add Staithes to your list if you ever come to North Yorkshire, and check out my previous reel for an ideal base to explore 🌿

#staithes #travelstories #northyorkshire #travelista #igersyorkshire #staithesharbour #codandlobsterstaithes #yorkshire #routeyc

Subscribe

Never miss a post! Subscribe for Travelista updates and newsletters

The Travelista on YouTube

  • 3847likes
  • 19680followers
  • 9835followers
  • 2060subscribers

Copyright © 2023 · Design by Gatto

Copyright © 2023 · The Travelista on Genesis Framework · WordPress · Log in

  • Privacy Policy
  • FAQ
  • Contact